Thank you for choosing our product/service. We are committed to providing the best customer experience, but if you are dissatisfied with our product/service, we are happy to offer a refund.
Refund Conditions
- We accept refund requests within 30 days from the date of purchase.
- Refund requests must be accompanied by the original purchase receipt or order number.
- The product/service must be in its original condition, including intact packaging, unused, or undamaged.
Non-Refundable Cases
- Refund requests submitted beyond the refund application period.
- Used or damaged products/services.
- Failure to provide the original purchase receipt or order number.
Refund Process
- Contact our customer service department to submit a refund request.
- After reviewing your request, we will notify you if you meet the refund conditions.
- If eligible, we will process your refund within a specified time after approval.
Refund Method
Refunds will be processed using the original payment method. If you paid with a credit card, the refund will be credited to your credit card account.
Please note that some products/services may have specific refund policies; please read the relevant information before purchasing.
If you have any questions or need assistance regarding the refund policy, feel free to contact our customer service.
We appreciate your understanding and cooperation.